Canton Municipal Utilities Canton Municipal Utilities

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Frequently Asked Questions

  1. What number do I call if my services are interrupted?
  2. How is my sewer charge calculated?
  3. Can I get an adjustment to my bill if I have a water leak?
  4. Is my meter read every month?
  5. Do you offer budget billing?
  6. When do we get our deposit back?
  7. When is cut off day?
  8. What should I do if I have a water leak on my side of the meter?
  9. How much are late charges?
  10. How do I disconnect service?
  11. What are the garbage pick up dates?
  12. If half my lights are on, what should I do?
  13. How much is my deposit?
  14. Who do I call for problems with garbage, stopped up ditch, or if I need a culvert?
  15. What method of payments do we accept?
  1. What number do I call if my services are interrupted?

    Call 601-859-2474.

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  2. How is my sewer charge calculated?

    Sewer charges are based on water usage.

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  3. Can I get an adjustment to my bill if I have a water leak?

    Call 601-859-2921 and discuss your problem with Mrs. Johnson.

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  4. Is my meter read every month?

    Yes.

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  5. Do you offer budget billing?

    If you are a homeowner, have lived at the address for two years and have a good payment history.

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  6. When do we get our deposit back?

    When the account is closed and the final bill is paid.

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  7. When is cut off day?

    Cut off day is on the 23rd of each month.

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  8. What should I do if I have a water leak on my side of the meter?

    It is your responsibility to call a plumber and have it repaired.

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  9. How much are late charges?

    They are 3% of the bill plus $5.00.

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  10. How do I disconnect service?

    To terminate your service you may come by the CMU business office or fax a statement to 601-855-5477.  Please include the address to disconnect, date for disconnection, a telephone contact number and your new mailing address.

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  11. What are the garbage pick up dates?

    The south side of Peace Street and south of Peace Street pick up is on Monday and Thursday.  The north side of Peace Street and north of Peace Street pick up is on Tuesday and Friday.

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  12. If half my lights are on, what should I do?

    Check your breaker box.

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  13. How much is my deposit?

    Homeowner $200.00, rental $300.00 and commercial and industrial are based on two months of the highest usage.

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  14. Who do I call for problems with garbage, stopped up ditch, or if I need a culvert?

    Call  Public Works at 601-859-3245.

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  15. What method of payments do we accept?

    We accept cash, check, money order or credit card.  The credit cards we accept are Mastercard, Visa, Discover, and American Express.

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Contact Us

CANTON MUNICIPAL UTILITIES

POST OFFICE BOX 114
CANTON, MS 39046

EMERGENCY SERVICE

24 HOURS
601-859-2474

SERVICE CENTER

225 N. HARGON STREET
601-859-2474

BUSINESS OFFICE

127 W. PEACE STREET
601-859-2921
8:00AM-5:00PM
MONDAY – FRIDAY

CALL BEFORE YOU DIG

MISSISSIPPI ONE CALL
1-800-227-6477.